Privacy Policy

  1. General provisions

1.1 These Rules are an official document of the company “Delta International Services Group”, located at the address: Voznesenskyi uzviz, 23 V, office 14, Kyiv, 04053, Ukraine (hereinafter – the Administration), and determine the procedure for processing and protecting information about individuals (hereinafter – Users) and use the services of the website disua.com.ua (hereinafter – the Site).

1.2 The purpose of these Rules is to ensure adequate protection of information about users, including their personal data, from unauthorized access and disclosure.

1.3 Relations related to the collection, storage, distribution and protection of information about users of the Site are governed by these Rules, other official documents of the Site Administration and the current legislation of Ukraine.

1.4 The edition of the Terms, which is a public document, is available to any Internet user by clicking on the “Privacy Policy” link. The Administration has the right to make changes to the current Rules. When making changes to the Rules, the Administration notifies users about this by placing a new version of the Rules on the Site at the permanent address with the link “Privacy Policy” no later than 10 days before the corresponding changes take effect. Previous editions of the Rules are kept in the documentation archive of the Administration.

1.5 These Rules are developed and used in accordance with the Rules for using the disua.com.ua website. In case of contradictions between these Rules and other official documents of the Administration, these Rules shall apply.

1.6 By registering and using the Site, the User agrees to the terms of these Rules.

1.7 If the User does not agree with the terms of these Rules, the use of the Site and its services must be stopped immediately.


  1. Terms of use of the Site

2.1 By providing services using the Site, as well as its services (hereinafter – Services, the Administration, acting reasonably and in good faith, believes that the User:

  • has all the necessary rights that allow him to use this Site;
  • indicates reliable information about himself in the amounts necessary for using the Services and Services of the Site;
  • is aware that the information posted on the Site by the User about himself may become available to the Administration;
  • realizes that some types of information provided to them by the Administration cannot be deleted by the User himself;
  • familiarized with these Rules, expresses his agreement with them and assumes the rights and obligations specified in them.

2.2 The Administration does not verify the authenticity of the received information about users, except when such verification is necessary for the Administration to fulfill its obligations to the user.


  1. Purposes of information processing

The Site Administration processes information about Users, including their personal data, in order to fulfill the Administration’s obligations to Users regarding the use of the Site and its services.


  1. Composition of information about users

4.1 Personal data of users include: provided by Users and minimally necessary for filling out the form on the Site: e-mail address, name, contact phone number in International format, as well as information presented in the “Comment” section when submitting the form on the site;

4.2 Other information about Users processed by the Site Administration may also process other information about Users, which includes:

4.2.1 information automatically obtained when accessing the Site using bookmarks (cookies). Information about the collection of such data, methods of collection, etc. specified on the Site page “About cookies”;

4.2.2 information obtained as a result of the User’s actions on the Site. This information about the User may be available to the Administration in accordance with the user’s settings;

4.2.3 information obtained as a result of the actions of other users on the Site (in particular, the transfer of authorization data from the Site to third parties).


  1. Processing of user information

5.1 Personal data is processed based on the following principles:

  • legality of purposes and methods of personal data processing;
  • conscientiousness;
  • compliance of the purposes of personal data processing with the purposes pre-determined and declared during the collection of personal data, as well as the powers of the Site Administration;
  • conformity of the amount and nature of processed personal data, methods of personal data processing to the purposes of personal data processing;
  • inadmissibility of combining databases containing personal data created for mutually incompatible purposes.

5.1.1 Terms and purposes of personal data processing.

The Administration processes the user’s personal data for the purpose of fulfilling the contract between the Administration and the User on the provision of “Terms and Conditions” Services. Pursuant to Article 6 of the Law of Ukraine dated 01.06.2010 No. 2297-VI “On the Protection of Personal Data”, a separate consent of the user for the processing of his personal data is not required. By virtue of para. 2 Clause 2 of Article 22 of the mentioned law, the Administration has the right to process personal data without notifying the authorized body for the protection of the rights of personal data subjects.

5.1.2 Collection of Personal Data.

The collection of the User’s personal data is carried out on the Site when the form is filled out, as well as later when the User enters additional information about himself on his own initiative using the Site’s tools. Personal data provided for in clause 4.1.1. of these Rules, provided by the User and are the minimum necessary for registration. Personal data provided for in clause 4.1.2. of these Rules.

5.1.3 Storage and use of personal data.

Personal data of users is stored exclusively on electronic media and processed using automated systems, except for cases when non-automated processing of personal data is necessary in connection with the fulfillment of the requirements of the Legislation.

5.1.4 Transfer of Personal Data.

Personal data of users is not transferred to any third parties, except for the cases expressly provided by these Rules.

At the user’s direction or with the user’s consent, it is possible to transfer the user’s personal data to third party counterparties of the Administration, provided that such counterparties undertake to ensure the confidentiality of the received information, in particular, when using operator and subscriber devices/means of access/connection to the Internet.

Operator and Subscriber devices used by users are developed, created and supported by third parties (developers) who act independently of the Administration and do not act on behalf of or on behalf of the Administration. Users are obliged to familiarize themselves with the rules of service provision and the personal data protection policy of such third parties (developers) before starting to use the respective devices.

The actions of such third parties (developers) are not regulated by an official document of the Administration.

The provision of personal data of users at the request of state bodies (local self-government bodies) is carried out in the manner prescribed by law.

In order to fulfill the agreement between the User and the Administration, and to provide the User with access to the use of the site’s functionality, the Administration develops services and products, develops and implements new services and products, optimizes the quality of services and products, and improves the available functionality of the Site. To ensure the implementation of the specified goals

The user agrees to the administration in compliance with current legislation to collect, store, accumulate, systematize, extract, collate, use, fill (clarify) their data, as well as to receive and transfer to affiliated persons and partners the results of automated processing of such data using various assessment models information, in the form of integer and/or text values and identifiers that meet the evaluation criteria specified in the requests, for data processing by the Administration and/or the persons specified in this clause.


  1. Destruction of personal data

The user’s personal data is destroyed when the Administration deletes the information posted by the User on the page in the cases established by the Rules of Use of the site “Terms and Conditions”.

In case of deletion of information, the Administration stores the User’s personal and other necessary data on its electronic media for the necessary period established by the current legislation of Ukraine.


  1. Rights and obligations of users

The site is publicly accessible and intended for personal use by the User. This Site must not be used for any commercial, illegal or unauthorized purpose. When using the Site, the User is obliged to comply with all laws of Ukraine and any relevant international laws, including local laws in the Client’s country of residence (hereinafter collectively referred to as “Relevant Laws”). The user undertakes to:

  • not use the Site in an illegal manner that promotes or encourages illegal activity, including, but not limited to, copyright infringement;
  • not to attempt to gain unauthorized access to the Site or other networks, servers or computer systems connected to the Site.

Copyright in all information contained in the Site, including any information, data, text, music, sound, photographs, graphics, video, messages, their selection and classification, as well as all source code, software compilations and other material (hereinafter collectively referred to as the “Material”) is owned by the Company, Delta International Services Group under license to them.

The Client has the right to view, print or download selected parts of the Material for personal use, but may not otherwise copy, edit, modify, reproduce, publish, display, distribute, store, transmit, use for commercial purposes, distribute in any form or use the material without the Company’s official permission.

Trademarks, logos (hereinafter collectively referred to as “Trademarks”) contained on the Site belong to Delta International Services Group Company or partners.

The Customer may not use, copy, edit, modify, reproduce, publish, display, distribute, store, transmit, use for commercial purposes or distribute the Trademarks without the prior written consent of Delta International Services Group or partners.


  1. Measures to protect information about Users

The administration takes technical, organizational and legal measures to ensure the protection of the User’s personal data from illegal or accidental access to them, destruction, distortion, blocking, copying, distribution, as well as from other illegal actions.


  1. Limitation of the Rules

These Rules do not apply to actions and Internet resources of third parties.

The Administration is not responsible for the actions of third parties who, as a result of using the Internet or Site Services, gained access to information about the User in accordance with the actions taken by the User for the consequences of using information that, due to the structure and technical solutions of the Site, is available to Internet users. The Administration recommends that Users responsibly approach the issue of protection of authorization data, as well as provide secure access to the device on which the Application is installed.


  1. User appeal

10.1 Users have the right to send their requests to the Administration, including requests regarding the use of their personal data, provided for in clause 6.1.6 of these Rules, in writing at the address: Voznesenskyi uzviz, 23 V, office 14, Kyiv, 04053, Ukraine or at in the form of an electronic document signed with a qualified electronic signature in accordance with the legislation of Ukraine, at the e-mail address: office@disua.com.ua.

10.2 The request sent by the user must contain the following information:

  • the number of the main document certifying the identity of the user or his representative;
  • information about the date of issuance of the specified document and the authority that issued it;
  • information confirming the user’s participation in relations with the operator (in particular, the user’s registration e-mail address or phone number in international format);
  • signature of the user or his representative.

10.3 The administration undertakes to consider and respond to the request received from the user within 30 days from the date of receipt of the request.

10.4 All correspondence received by the Administration from users (addresses in written or electronic form) refers to information with limited access and is not disclosed without the written consent of the User. Personal data and other information about the User who sent the request may not be used without the User’s special consent other than to answer the received request or in cases expressly provided for by law.